AI Customer Service Bot

AI-first · React + Node (Express) · 21 @molecule/* packages

FAQ chatbot with knowledge base, escalation, and learning from conversations — with built-in Stripe-backed subscription tiers

Try it

Opens instantly. Runs on sample data, so changes reset on reload.

conversations — id, owner_id, end_user_id, customer_name, customer_email, channel, status, escalated, …
messages — id, conversation_id, sender, role, content, intent_id, model_used, citations_json, …
knowledge_articles — id, owner_id, title, slug, content, body_md, category, tags_json, …
escalations — id, owner_id, conversation_id, requested_at, agent_assigned_id, accepted_at, resolved_at, summary, …
feedback — id, owner_id, conversation_id, message_id, rating, comment, created_at, updatedAt
notifications — id, user_id, kind, type, title, body, link, metadata_json, …
user_settings — id, user_id, bot_tone, auto_escalate, greeting, signature, notify_escalations, notify_mentions, …
api_tokens — id, owner_id, label, hashed_token, scopes_json, last_used_at, created_at, revoked_at, …
devices — id, createdAt, updatedAt, userId, name, pushPlatform, pushSubscription, hasPushSubscription
payments — id, createdAt, updatedAt, userId, transactionId, productId, platformKey, data, …
threads — id, title, creatorId, resourceType, resourceId, closed, createdAt, updatedAt
thread_messages — id, threadId, userId, body, editedAt, createdAt, updatedAt
thread_read_status — threadId, userId, lastReadMessageId, updatedAt

free / pro / team — gated by: maxConversations, maxKnowledge, advancedFeatures, canExport, retentionDays

The @molecule/* packages are Apache-2.0. The app you build from this template is yours to export and self-host. Licensing